I changed my thinking and quite literally changed my life. I started to concentrate on what I would do differently, instead of wishing others would change.
What did I do? I created a compelling vision and made it my daily focus. I studied my communicating style and discovered how to change behaviours so that I could develop and nurture those around me.
All of these elements had immediate and dramatic impact on my life, both personally and professionally, so I became determined to share everything I had learned with as many people as possible, so that they could experience the same opportunities to improve their performance. The result was my Personal Leadership Programme, which continues to develop and has impacted thousands of lives.